The player from Germany had requested a withdrawal two months ago. The player from the Netherlands has requested a withdrawal six weeks ago. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play.
The Malta-based gambling company was found to have violated the Dutch Betting and Gaming Act by offering online games of chance to Dutch consumers without a valid license. The KSA has been cracking down on illegal gambling in the Netherlands, and this fine is part of its ongoing efforts to protect consumers and prevent illegal activities in the industry. The regulator has the power to impose fines, revoke licenses, and even prosecute operators who violate the law. Goldwin was found offering online games of chance in the Netherlands without holding a license to do so. This violates Article 1, paragraph 1 of the Dutch Betting and Gaming Act (WOK). The Dutch regulator began its investigation in December 2022 and found that Dutch players could access a website called westcasino.com, which is operated by Goldwin.
The player from Germany is unhappy with her winnings being split into several installments. We ended up closing the complaint as “unresolved” because the casino seems to be stalling the withdrawal process on purpose. The casino provided an explanation that nobody understands and refused to elaborate. The player from Sweden requested a withdrawal, but it hasn’t been processed yet. The casino did not respond to complaint and it was closed as unresolved.
We would like to give this case one more chance to get resolved and help both involved parties to reach a satisfactory conclusion. We would like to give this case one more chance to get resolved and help both parties involved to reach a satisfactory conclusion. Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions. We currently have 10 complaints about this casino in our database.
The reviews have been made available in the User reviews section of this page.
The KSA regulates Dutch gambling and betting activity, issues licenses, and enforces key gaming acts and regulations. Its mission is to create a world where gambling services are reliable, operators are transparent, and players are protected. The KSA also engages in various forms of international collaboration and strives to ensure safe (online) gambling to minimize the risks when gambling. The KSA has a long list of rules and guidelines that anyone who wishes to offer betting or gaming services in the Netherlands needs to follow.