Thank you very much for submitting your complaint and I’m really sorry to hear about your issue with Scarabwins Casino. Please allow me to ask you a few more question before we would move forward. We are not able to provide you with a refund without the verification, in any cases.
If you register in a casino licensed in the UK through Casino Guru, then the income will be probably higher compared to registering in an unlicensed casino since the probability of having issues in an unlicensed casino is higher. It doesn’t need to be a dishonest casino, but the withdrawals can fail, take longer etc. You wanted to make a deposit – it has reached your account in 1 minute. We have plenty of payment providers with different names but with the same point – to provide the best service for all our customers in many countries.
She just admitted the nature of hidden transactions as a positive thing! It is such a big fight and tight regulations like Gamstop tools and gambling transaction blockers. If to eliminate all these shady companies, we would have fewer suicides and I really wish these companies would follow social responsibility and finally humanity, expoiting people! Besides Dotasscanner was on my transaction list too, any luck with these? While detecting and preventing transaction laundering presents a significant challenge, financial institutions should focus on beneficial ownership information as part of their customer due diligence (CCD) efforts.
DOTASCANNER, the reference showing on my bank account against deposits made to SCARABWINS is actually a business that I have never ordered from. To further add, SCARABWINS failed to use 3D2S authorisation so effectively they had no authority to take my money. A bit late to this thread but have got the same issues multiple transactions on my card from lots of different companies that were then deposited to a casino. To sum it up for you, my main concern is the players’ safety and fairness towards them.
That effort includes analyzing an online merchant’s website to verify the ownership and line of business. Absolutely not the case – I was naive in thinking playing in non-GAMSTOP casino was legit. The knowledge I have gained is because of what appeared on my bank statement and trying to figure what the payments represented. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
They are also using payment providers that are illegally miscoding Visa and MasterCard payments to get around UK banking blocks on genuine gambling transactions. The more people that contact Visa and MasterCard about this illegal practice the more chance that these casinos will lose the option to accept Visa and MasterCard payments. They will also be issued with hefty fines that will hopefully make other similar unscrupulous sites think twice about doing it. You register in a casino that pays out players no matter where they come from.
I’m open to discussing this further and sharing more insights into my experiences. If there are any specific details or information you would like, please let me know. After full verification, you will be able to make a withdrawal. You need to verify your identity, address, and email as well. You are probably wasting you time explaining this to Casino Guru as it will affect an income revenue for them, however it will be very useful information for the public, especially disordered gamblers and hopefully stop them being exploited.