The player from Denmark had complained about his withdrawal being repeatedly rejected by an online casino. Despite having completed the required KYC and making a deposit, his withdrawal was still pending. The casino also stated that all the winnings exceeding the bonus limit were correctly forfeited. The player disputed this, claiming he had completed the wagering requirement before making a deposit and was not informed about the deposit requirement.

We consider the issue to be resolved as the casino offered a gesture of goodwill to the player for the confusion that may have been caused by the name of the bonus offer. The player from Greece is experiencing difficulties withdrawing his funds due to limited availability of payment methods. The player’s account got blocked during the verification process. The complaint was resolved as the player’s deposit was refunded to her.

A great online casino

This had led to limitations on his bets, with the casino suggesting he either played with the bonus or canceled it, which would have been deducted from his initial deposit. We asked the player for specific details about the bonuses and his communication with the casino support. However, due to the player’s lack of response to our queries, we have been unable to proceed with the investigation. The player from the United States had $2200 stuck on the site. The withdrawal remained under review without any further communication from the casino.

• Unfortunately, we do not have any free bonuses from Mirax Casino in our database.
• This had led to limitations on his bets, with the casino suggesting he either played with the bonus or canceled it, which would have been deducted from his initial deposit.
• Staff can help answer your questions or inquiries but also assist with deposits or withdrawal requests.
• Despite providing the requested information, the casino has not added the funds to his account.
• Each time you reach a new level, you receive a “Level Up bonus” and the playthrough rates drop from 45x to just 10x as soon as you reach Level 2.
• To qualify for this bonus, players need to make a real money deposit of at least $20.

Player’s account blocked after deposit.

The casino had justified their actions by stating that the player and a duplicate account had received and played the same bonus, which was against their Terms and Conditions. However, the player had insisted that the only connection between him and the supposed duplicate account was the shared use of his Wi-Fi. The player had also provided evidence of the casino acknowledging that he only had one account. After a series of discussions, the casino had decided to refund the player’s winnings, which the player confirmed having received. She expressed frustration over the lack of response and felt misled by the casino’s terms, which indicated a higher withdrawal limit. The casino decided to return the mistakenly subtracted funds and honor the welcome package deposit.

• The player from California had played with free spins on an online casino, but her account was suddenly blocked due to a supposed malfunction in the bonus system.
• Suppose you make a deposit of $100 and receive a match bonus of $100 as a result.
• We measure a casino’s Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review.

Security and Responsible Gambling

Mirax Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. All games offered by the online casino is controlled by independent organisations that secure safe and fair gaming. The operator also have other security measures in place that ensure players safety. Mirax staff usually processes your cashout request within 72 hours, which is considered slow and below average for an online casino.

Supported Cryptocurrencies at Mirax Casino

The player confirmed receiving $1,709 and successfully withdrew the cash. Because of wagering requirements, you cannot withdraw your bonus funds and winnings before wagering a certain amount of money. This deposit bonus from Mirax Casino has wagering requirements of 40x your bonus. If you make a deposit of $25, for example, get free spins as a bonus, and win $37.5 from them, you will have to wager $1,500 to be able to withdraw your bonus funds and winnings. Our casino review team has thoroughly reviewed Mirax Casino and gave it a High Safety Index rating.

Player’s withdrawal keeps getting rejected.

Take a look at our full Mirax Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences. In order to withdraw any winnings resulting from this welcome deposit bonus from Mirax Casino, you must fulfill the wagering requirements of 35x bonus. In other words, you will need to wager 35-times the bonus value to successfully withdraw your bonus-related winnings. For example, let’s say that you deposit $100 and get a match bonus of $50. In this case, you need to wager $1,750 before you are allowed to withdraw your winnings. The player from Australia had requested a $2000 withdrawal from 7bitcasino 7 weeks ago and, despite being approved multiple times, had not received the funds.