Euro Moon online casino offers the players with a beautiful European nightlife theme on the casino website. The players can find huge series of Casino games which are provided by many types of softwares like Gamescale, BetSoft, NextGen Gaming, Amaya, Thunderkick, 1x2Gaming, and Elk Studiosthe. This casino offers live games, video poker, video slots along with table and card games. It also offers safe and secure payment options with convenient live chat options. As far as the bonuses and promotional offers are concerned then the players can get welcome bonus, special deposit bonus as well as many promotional offers.

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As per our point of view, rules like this are unfair and predatory, hence we were forced to close this complaint as ‘unresolved’. Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by Euromoon Casino in our database at the moment. All the deals are available in the ‘Bonuses’ section of this review. Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback.

Soon after that, the player received an email about breaking the rules of the game and that the last deposit would be returned to the player’s balance and the whole winning would be denied. The player deposited €100 to the account and was making a small bet increment and won over €800. On the last two spins, the player overlooked one of the rules and their whole winning was confiscated. The player stated that only the last two spins were the ones that should have been confiscated, not the whole winnings.

• You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review.
• There are 3 bonuses offered by Euromoon Casino in our database at the moment.
• Once you become its member, you’ll “start earning as soon as you start playing” as stated by the casino.
• The player from Switzerland had his winnings cancelled due to placing a single bet greater than 30% of the last deposit.
• After the players have made a deposit then their deposited money will be matched to 100% and they shall be awarded with double that amount.

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They must never have had any account at this website and only then they shall be considered as new players who are eligible to claim this welcome bonus. As this welcome bonus is a deposit bonus, the players need to make an initial deposit first. After the players have made a deposit then their deposited money will be matched to 100% and they shall be awarded with double that amount. The maximum bonus that the players can attain with this bonus is 1000 Euros. For example, if the players deposit 500 Euros then according to 200 % match up, they shall be awarded with a bonus of 1000 Euros and this makes a casino balance of 1500 Euros. If you want to start playing at an online casino that offers you a wide range of different games and game providers, we definitely recommend you to head to Euromoon casino.

Player is not able to close his account.

These allow us to calculate a general user feedback score that falls between Terrible and Excellent. In our Euromoon Casino review, we carefully went through and inspected the Terms and Conditions of Euromoon Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. The contribution of your stake depends on the gambling games you play. Euromoon Casino slots for real money have 100% participation, while most other variants have 10%.

Euromoon Casino is owned by Game Tech Group N.V, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market. There is no phone support which is a downside, but either way, you can get in touch with the casino team in the fastest possible way by using live chat directly on the Euromoon Casino. Since the support is working 24/7, if you see that they are currently not available, try contacting them later or send an email to the casino. The site guarantees a prompt reply to any concerns or questions you may have.

Justified complaint

We’re not sure if the player took this offer but the complaint remained unsolved. Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. All information about the casino’s win and withdrawal limit is displayed in the table. After the player made a deposit of €50, met the wagering requirements, and sent the documents for verification, they were ordered to withdraw the winnings of €150.