I don’t know a nice way to put this but people like you really piss me off. You went onto that sight knowing full well it was a sister company with the full intention of trying to claim it back if you lost. If you would have won would you have sent them an email telling them you’ve self excluded from a sister site? The issue has now gone to there complaints department and I wait to here back from them.

Our commitment towards responsible gambling

• I have pointed out my gambling addiction since I registered on your site on August 19, 2023.
• The whole reason theses checks were put in place were for problem gamblers and money laundering not for stop their pay outs.
• You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period).
• I am currently pursuing a complaint with a credit card that I used to gamble.
• You understand and agree that although we take care to activate self-exclusions as soon as possible, and generally do so within 24 hours, we cannot guarantee that your self-exclusion will take effect within this timeframe.

Gambling Therapy is a free online service that provides practical advice and emotional support to people affected by problem gambling. If you have purchased tickets in our lottery and subsequently send us a self-exclusion notification your subscription will be stopped immediately. As People’s Postcode Lottery operates multiple society lotteries, a notification of self-exclusion will automatically exclude playing from all lotteries we manage. Although we provide on our site information about gambling and gambling support services that we hope you will find helpful, this information, together with all other content on our site, is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.

If you were allowed to gamble after you self-excluded

We have already started the process of refunds for transactions that have been made since the customer contacted us. You must confirm that you want to block your account based on your gaming addiction. The 1st time you contacted us on 20/08 indicating that you are blocked on another project and reported that we belong to the same casino network group, which is not true. Then on 21/09 we gave you a reply that the request is under consideration.

Case closed

I just want my money back and myself banned forever from all their casinos. I am currently pursuing a complaint with a credit card that I used to gamble. I told them that I had a gambling problem and asked for the fact to be added to my file. They kept my limit at £10600 though I told them I was using it for gambling at overseas casinos who were bypassing their gambling blocks. It is prohibited to create or access another MetaWin account while you’re self-excluded.

• I’m not pulling a fast one at all, I lost and completely understand that and its my fault not disagreeing with that it the slightest.
• If a gambling operator misrepresents or fails to reveal information that it is asked to provide, unless it has a reasonable excuse, it will have committed an offence under section 342 of the Gambling Act 2005 (opens in new tab).
• Canadians can currently wager at internet casinos that are situated elsewhere.
• If a gambling operator has ceased trading in a licensed activity, or has not yet started to trade, but still holds a valid licence at the time a return is due, it must submit a ‘nil’ return.

No-Deposit Bonus – Explore the no-deposit bonus zone, where risk is but a distant memory. Here, you can enjoy free money, free spins, free play, or free cashback while playing without using your own money. We stand behind the Alberta casino online platforms we recommend since they guarantee complete safety while being protected by licenses and regulations. GAMSTOP is a free service that enables you to self-exclude from certain types of online gambling companies licensed in Great Britain.

I also think that casinos should have an obligatory method of players setting deposit limits before first deposit. Because my heavy losses always comes from “the fog of war” sort of speaking. I alsway start out making the decition to play for a less amount. So if i set a deposit liit beforehand i cannot lose like this. This person would purposely play at sister sites of casinos they were excluded from for having a gambling problem.

If you, a friend or relative are having a problem with gambling the following places can offer support. Gambling companies shouldn’t let you gamble if you’ve asked them to stop serving you – this is called self-excluding. You can find out more about self exclusion on the GambleAware website. If you don’t have enough money to live on, check if you can get help to pay for living costs. You can self-exclude in different ways depending on where you gamble, please find more information on this below. Specifically, we reserve the right to terminate your GAMSTOP account, your access to oursite or your use of GAMSTOP without notice if you fail to keep your Registration Information up to date.